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We are an internet-based business and do not
publish a phone number since we are not staffed to offer phone support.
We are so busy packing and shipping in our warehouse that has 14 inch concrete walls which do not like our cell phone.
Please contact us via e-mail first. Then, if necessary, we can make
arrangements to speak via phone.
StampingScrapping
9450 Trinity Oaks Drive
Alto, MI 49302
If you have questions,
or if we can special order an item for you
or fill in form below.
NOTE: If you placed an order and have not received
it within 7 days PLEASE check to make sure none of the
items on your order say PREORDER ONLY
in the item description BEFORE contacting us
THANKS SO MUCH!
We do NOT ship partial orders.
99.9% of the time that is why you have not
received your order.
You missed seeing preorder in an item description and Listing.
We ship every in stock order within 72 hours its our PROMISE to you!
Most orders ship in 24-48 hours but we say 72 hours worst case
during extreme busy times.
We are all about customer service & our goal is to ship fast
and accurate.
Most all contact us answers are found here.
If not PLEASE fill in the form below
make sure to check your spam folder for our response.
IF YOU HAVE NOT RECEIVED AN E MAIL ANSWER WITHIN
4-5 HOURS CHECK YOUR SPAM FOLDER WE RESPOND VERY QUICKLY
NOTE: WE ARE SO SORRY but we are UNABLE TO ADD TO OR CHANGE any order once it has been placed.
We need an invoice for EVERY item purchased which means we have no way to add to an order and we process
orders very QUICKLY
We are unable to change your order either.
Our website, shopping cart, quickbooks and inventory are tied in one
system making it impossible for us to make change without an invoice/order
for every single item. We do not have the option just to go in and change our
inventory with our system. Every item is scanned in and out to make sure your order is PERFECT. This allows us VERY QUICK PROCESSING.
PLEASE READ ALL INFO ABOVE BEFORE CONTACTING US THANK YOU SO MUCH :)
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