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Customer Comments

Cindy's customer service is prompt, cheerful and goes above and beyond in the helpful department. I so appreciated her willingness to take time from her busy day to answer my questions, and she even followed up with a phone call to see how my project was coming! You can't go wrong ordering from her...Ronda, ID

I've found a wonderful new friend in Cindy!! Her products are exceptional, her service is fast, she's trustworthy, quick to answer any questions I have, and she 'knows her stuff'! She is not only someone I do business with, but also someone I chat with on a regular basis. She's very family oriented..hubby is alot like mine, and she lives for her kids...as I do! I've found we have a lot in common. I wish we lived closer....she's in Michigan, I'm in Kentucky!! I have recommended her to many people I know, and will continue to do so! Thanks, Cindy, for your friendship!!!! Jamie Bittel

Dear Cindy,
I want to say thank you for the wonderful customer service you have always provided. I enjoy so much shopping at your online site because you have such great selection and reasonable prices. Mostly I am pleased because you never disappoint or fail to deliver fast and inexpensively.
Thanks for doing such a great job!!!
One Happy Customer, Linda Bizjak, IL

You can buy your scrapping items anywhere, but you can't find customer service like yours! Thanks for taking the time to not only answer my many many questions, but also for giving me hints, tips, and encouragement as I begin on the scrapping road. You've really helped me build my confidence, and knowing I have a pro over my shoulder is really worth more than I can say. You have a customer, and a new friend, for good!
Glorya Nevius, CA

If you've never ordered from Cindy before, be assured you can order with confidence. Customer service is her number one priority. She answers emails promptly. And ships quickly. I have had the privilage of visiting her store in person. I was very impressed with how she keeps everything neat and organized. I have ordered from other online stores but Cindy is the very best!  Kris in Michigan
  
Cindy, Just wanted to email you and tell you thank you and to let you know how wonderful I think your customer service is. I just got your message about my order and I really appreciate you calling to let me know about it shipping. You are a step above and beyond any other company I have ordered scrapping supplies from.  You take your customer care seriously and it shows. I have told all my gf's that I stamp and paper craft about your store and recommend that they shop with you. Not only do you have the lowest prices but you have the best service around too. THANK YOU!!  so much. You can be sure I will order from you again. Karen Beck

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Debbie Schneider 2010-02-08
Cindy, I wanted to thank you so very much for sending my order out so promptly. Your superior customer service is a refreshing change. The circumstances of that weekend could have let you bypass my order to wait until your return, but you didn't do that. I am very impressed. My husband has been in the customer service industry in a variety of roles for over 30 years...we are quick to spot superior customer service and make it a habit to acknowledge it whenever we can. I hope your cruise was relaxing and enjoyable and that we will see lots of great things on your website from the conference! I look forward to doing future business with you. Debbie Schneider
From: Sacramento, CA
 
diane lynne rollf 2010-01-07
Fast survice. I will be ordering again. I don't do much online shopping but man she is was fast! I will be back! Thank you
From: us
 
Mark 2009-12-19
Just wanted to say thank you for the super speedy service and excellent customer care, you are one in a million, and I will continue to shop, my wife loves your store, and I know if she reads this she is going to ask me about it, so do not tell her, thanks again. Merry Christmas ands Happy New Year.
From: Washington
 
Sue Rager 2009-12-01
Cindy is the best and i hate to say i really had to restrain from the sales.cuz i told myself i have to get everyone else done for Christmas then i can shop for me for under the tree one more person to go...well 2 counting me...but boy did i look daily at what i had missed out on.Im glad to see the sales still going on hopefully i can purchase few items...
From: lapeer
 
Irene Giesbers 2009-12-01
Hello Cindy I want you to know that I received today my packet .Wow, it is amazing that it arrived so quickly in The Netherland .Thank you so much for the perfect service and the goodies . Hugs Irene
From: The Netherlands
 
michele hileman 2009-11-24
I received my package and Cindy your Stamps are great... You are a very talented Lady. Thank you so much for the great service and being a good friend. Michele
From: FL
 
Maxene Choi 2009-11-19
Dear Cindy, thank you for your exceptional service, your huge discounts and wonderful shopping experience! I love your *Scent My Cards* scents as well, they are just wonderful!
From: California
 
Lisha Alicia Bryant 2009-11-19
I love Cindy!! She is fast and reliable. I usually get my orders the next day I live one state below Cindy in Ohio. She even called me on my birthday to say happy birthday how about that!! This year I'll be at Disney World for my 60th in May. Guess I'll have to give her my cell phone lol Love you Cindy!!! Lisha!
From: Whitehall, Ohio
 
Lori Ficklin 2009-11-19
Cindy is one of the hardest working, honest and ethical people on the Internet that I deal with! Her philosophy is the customer is #1. She carries a huge amount of items and really does give the best price. If you want to feel comfortable shopping online, this is the site!
From: Nevada, USA
 
Ellen Panseri 2009-11-19
Cindy is da bomb! She has by far the best customer service around. Cindy is my go to online store. I love also that she is so caring and considerate of ALL her customers and is there to support them in times of need. I have seen her do that so often. Thank you Cindy just for being you!!
From: PA
 
 
 

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