As a courtesy, when New Items are introduced, we offer PREORDER on
these new items.Stock can become a problem and are
often in limited supply. Pre ordering your items guarantees you
get one out of our first shipment & we ship your item(s) to you
the moment the NEW product arrives when all PREORDERS on
your order are in and the order can ship in full.
We ship orders out in the sequence they are placed.
First orders in are first out.
WE DO NOT HAVE TIME TO SEND INDIVIDUAL EMAILS
REGARDING UPDATES PLEASE contact us if you wish to
know an update we will always answer within a few hours
YOU MIGHT NEED TO PRACTICE PATIENCE
IF YOU PREORDER!
(some items take 4-12+ weeks to come in you may e mail us
at any time for an update. We do not have time to update you sorry)
ALL PREORDERS WILL BE CHARGED WHEN ORDERED!
(This is for your safety as we do NOT store cards #'s for your protection
this way we never see your card number...)
WE DO NOT SPLIT PREORDERS AND SHIP IN STOCK ITEMS
(We only ship ONE shipment per order placed no matter what the dollar
amount due to our inventory system.
It is too much work & consumes too much time for us to remove
each item from 5 different places.
When the total order ships it is automatically done in our system.)
ALL PREORDERS are NON REFUNDABLE.
you can receive store credit less 10% towards another item****
WE DO NOT HAVE CONTROL OVER DELAYS IN PREORDERS SHIPPING
Since most items come from China and have to clear customs.
This can causes huge delays. We immediatly remove PREORDER
from the description when the item is in stock.
We are no longer putting an approximate ship date in
as they are rarely correct. USUALLY Preorders ship
within 4-12 weeks
You have the option at any time to pay for the actual shipping
of what is in stock and we will pay for the 2nd shipment.
This covers the time it takes to personally remove every item
from our system this is very time consuming as our
inventory system is complex!
We only pay for ONE shipping charge no matter
what the dollar amount of the order.
It is a lot of time and extra paperwork
for us to do two shipments.
ANY OF THE FOLLOWING MEANS THE ITEM IS NOT IN STOCK!
You see PREORDER IN BOLD RED and then an in stock number.
The in stock number only means how many we have on Preorder with
the Company. This gives us a way to keep track of the
preorders and not to oversell our inventory on order
& when to re-order. We may have 4-5 orders in
for a popular item.
PREORDER can be in the description with no stock
listed. This means we order the moment you order.
Shipping can be from 1-4 weeks on these items. You
will normally see this on Magnolia stamps or something
that is sold out for a brief period of time.
PREORDERS are shipped in the order they are received.
The early bird gets the worm :)
****We DO NOT ship partial orders. Make sure to place
seperate orders for PREORDER items. This is make sure
the Preorder item(s) does not hold up your in stock items from
being shipped.
****Except on CRICUT/PROVO Items NO refunds/returns/exchanges.
Once your preorder is placed there are no
refunds, no exceptions on Provo Craft Items!!!!
I place the order and am obligated to puchase even if you cancel.
There are NO Cash/CC or Paypal refunds for pre-orders.
ONLY STORE CREDITS WILL BE ISSUED for
the amount less 10% on non Cricut/Provo items.
