PREORDERS ARE DONE AS A COURTESY TO YOU :)
We want to make sure you get the
out of our first shipments into our store.
PLEASE READ ALL PREORDER POLICES/INFO CAREFULLY :)
PREORDERS are not for impatient people :)
If you are not a patient person please don’t place PREORDERS with us :)
We do not offer PREORDERS to upset or frustrate you.
Stock can become a problem on new items and often in limited quantities so by PREORDERING it guarantees you get one out of our first shipments.
PLEASE PLACE PREORDERS on a seperate order to alleviate having to wait for any other items that
you order that are not preorders :)DELAYS We have no control over Delays on PREORDERSWe get just as frustrated as you do!We try to keep the latest shipping information onthe PREORDER SHIP UPDATES PAGEPREORDERS ARE CHARGED IN FULL WHEN ORDEREDPREORDERS are charged in full when ordered. We do not store or see your credit card number. This is for your security and safety. Our other option is to keep your credit card number and charge when the items arrive and we do not want to see or have to store your credit card numbers.WE ONLY SHIP ORDERS IN FULLWe only ship orders in FULL so if an order contains a PREORDERthe order will not ship until every item is in stock.We highly suggest you place PREORDERS on a separate order.
WE SHIP ORDERS IN THE ORDER THEY ARE RECEIVEDANY OF THE FOLLOWING MEANS THE ITEM IS NOT IN STOCK AND IS A PREORDERYou see PREORDER in BOLD RED either at the top of the Category or inside the item descriptionThe item starts with PREORDER like this
:PREORDER JustRite Background - FLORAL FLOURISHESNOTE: The In Stock number on a PREORDER item is our inventory control so we don’t oversell an item. It is NOT physically in stock if it has PREORDER in the Category or Description.We are on the East Coast so West Coast stores could receive NEW items before us due to shipping times.First order in for a PREORDER item is the First order out for that item.PREORDER ITEM CANCELLATIONSYou will receive a store credit for the full amountif you cancel a PREORDERNOTE: Once a PREORDER is placed we only give store credits. If you wish to cancel your PREORDERyou will be issued a store gift certificate that never expires.We do not do refunds as there are bank fees that are not refundable to us
along with time involved restocking andreturning your pre order items into inventory or calling the manufacturer to adjust our order quantities.There are NO Cash/CC or Paypal refunds for PREORDERS.Store Credits Only will be issued and they never expire. THIS IS OUR POLICY AND YOU AGREE TO IT BY CHECKING THE BOX AT CHECKOUT before your order can be placed.Answers to more of your questions can be answeredon our Policies or Frequently Asked Questions Pages.